Complaints Policy

Allergen Aware team is working hard to provide high quality services in order to create a strong link between restaurants and the customers. We are committed to provide information about the food and users can filter with the menu on the basis of 14 allergens. We are working with full devotion to satisfy all the requirements and answer queries to resolve complaints at the earliest. We try our best to provide top quality services 24/7, but if any user registers the complaint, we make sure that each and every complaint is investigated properly. Based on the severity of the complaint, we provide a timeline to resolve the issue and make all the possible efforts to resolve the complaint within a stipulated time.

To get your complaints resolved, kindly contact us through the following channels:

We are offering 24/7 customer support and we are ready to resolve each and every complaint at the first point of contact. Please feel free to contact us and lodge your complaint in order get it resolved as early as possible. 

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